Terms & Conditions
Welcome to Dr. Mattresses. By browsing our website or placing an order, you agree to the Terms & Conditions outlined below.
These terms are designed to protect your rights as a customer and clarify the responsibilities of both parties. Please review them carefully before completing a purchase.
Using Our Website
- All content, images, and product descriptions belong to Dr. Mattresses. You may not reproduce or distribute them without permission.
- You must provide accurate information when creating an order or submitting an inquiry to ensure successful delivery and support.
- Unauthorized misuse of the site, including attempts to disrupt functionality or access restricted data, is prohibited.
Orders & Payments
- Orders become valid after payment confirmation and verification by our sales team.
- Prices listed on the website include applicable taxes unless stated otherwise. Promotions are valid for a limited time only.
- We accept major payment methods shown at checkout. Any declined transactions must be resolved directly with your bank.
- If an item is unavailable after ordering, we will offer a replacement or full refund immediately.
Product Information & Warranty
- We strive to describe every product with accuracy. Natural variations in color or texture may occur based on materials used.
- All medical mattresses and bedding accessories include the manufacturer warranty stated on the product page.
- Warranty coverage applies to manufacturing defects only and does not cover misuse, cuts, or stains.
Liability & Governing Law
- Dr. Mattresses is not responsible for indirect losses such as lost profit or business interruption resulting from the use of our products.
- Our maximum liability is limited to the amount you paid for the product in question.
- These terms are governed by the laws of the Hashemite Kingdom of Jordan, and disputes shall be handled in local courts.
Questions About These Terms?
Our customer success team is ready to help clarify product details, warranty obligations, or any agreement clause before you order.
Call: 0777 101084 · Email: info@drmattresses.com