Privacy Policy

Information We Collect

• Contact details such as your name, phone number, and email when you place an order or submit an inquiry.
• Delivery information including addresses and preferred delivery times so our team can schedule drop-offs correctly.
• Purchase history, product preferences, and warranty requests to help us tailor recommendations and offer support.
• Website usage data such as pages visited, saved carts, and device information to improve our service experience.

How We Use Your Information

• Process orders, arrange delivery, and provide personalized product advice from our specialists.
• Send updates regarding your purchase, service reminders, and exclusive offers when you opt in to marketing messages.
• Respond to customer service requests, guarantee claims, and warranty follow-ups quickly and accurately.
• Analyze trends to maintain product quality, improve our e-commerce platform, and keep your experience secure.

Data Protection & Sharing

We keep your information secure through encrypted systems, limited staff access, and ongoing monitoring. Your data is only shared with trusted delivery partners, payment gateways, and warranty providers who support your purchase.

We never sell personal data. Any third-party partner works under strict confidentiality agreements and uses your data solely to serve you.

Your Choices

• Request access to the personal data we store or ask us to update inaccurate information at any time.
• Opt out of marketing communications by using the unsubscribe link in our emails or contacting us directly.
• Disable cookies within your browser to limit analytics tracking—essential cookies will still be required for checkout.
• Contact our support team if you would like us to delete your stored data, subject to legal and accounting requirements.